What can I do if there is no 5G signal?

Ensure your router supports 5G. Check if you have turned on the setting "Combine 2.4 GHz and 5 GHz WiFi Network" in Wifi setting. If yes, only one wifi signal will be shown. If not, both 5G and 2.4G will be displayed, you could manually choose it.

How can we troubleshoot if the internet speed is slower than we expected?

(1) Try to use the PC WiFi Adapter in a place that has a stronger signal. (2) Manually adjust different channels for the router, and find out the optimal channel so that the interference is minimal. (3) Set the router to 2.4Ghz from 5Ghz for a try.

What can I do if no WiFi signal can be detected?

(1) Check if the WiFi function of the nearby router work properly when connected to the cell phone directly. (2) Check whether the wireless router and wireless AP have settings to hide the wireless network name.

What can I do if the internet disconnect when the computer awakens after inactivity?

We suggest you turn off the power-saving mode of the computer, otherwise, it will take about a minute to reconnect to the router when the computer awakens after inactivity, giving the impression that the network is directly disconnected.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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USB Wifi Adapter

Product ID: 324277107

Details

Brand
UGREEN
Color
Black
Compatible Devices
Desktop Laptop
Compatible Operating System Family
Windows
Data Link Protocol
USB
Data Transfer Rate
650

⚡Up to 433Mbps high speed

👜Compact 40x19x9mm mini size

📶Dual-band 5G/2.4G auto-switch

Description

🚀 Elevate your desktop WiFi game—fast, sleek, unstoppable.

BLAZING FAST SPEEDS - Experience up to 433Mbps on 5GHz—perfect for HD streaming, gaming, and heavy downloads without lag.
POCKET SIZED POWERHOUSE - Ultra-compact design fits discreetly in your laptop or office bag—wifi freedom anywhere you go.
TURN YOUR PC INTO A HOTSPOT - Soft AP mode lets you share your wired connection wirelessly—be the network hero in any space.
SEAMLESS DUAL BAND CONNECTIVITY - Switch effortlessly between 5GHz and 2.4GHz for ultra-stable, lightning-fast internet.
UNIVERSAL WINDOWS COMPATIBILITY - Plug-and-play with Windows 7 through 11, ensuring smooth setup and reliable performance.

The UGREEN AC650 USB WiFi Adapter is a compact, dual-band wireless adapter delivering up to 433Mbps on 5GHz and 200Mbps on 2.4GHz. Compatible with Windows 7 to 11, it offers seamless connectivity, easy installation, and hotspot functionality, making it an essential upgrade for desktop PCs seeking reliable, high-speed internet.

Specifications

ASIN	B08M9FX4G3
Best Sellers Rank	#961 in USB Computer Network Adapters
Brand	UGREEN
Built-In Media	AC650 Dual Banc USB WLAN Adapter
Color	Black
Compatible Devices	Desktop, Laptop
Compatible Operating System Family	Windows
Customer Reviews	4.3 4.3 out of 5 stars (3,328)
Data Link Protocol	USB
Data Transfer Rate	650 megabits_per_second
External Testing Certification	177202201739
Hardware Interface	USB
Item Highlight	5G 2.4G Dual Band WiFi Dongle, Wireless USB Computer Network Adapter Compatible with Windows 11 10 8.1 8 7
Item Weight	0.02 kg
Manufacturer	UGREEN GROUP LIMITED
Mfr Part Number	20204
Model Number	20204

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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The delivery time was excellent, and the packaging was secure.

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Received my product in pristine condition. Great service overall.

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